CATALOGUE
CASA BONITA’S WHOLESALE TERMS & CONDITIONS (T&C’s)
Minimum Order
- $300 AUD - SPECIAL AGHA TRADE FAIR OFFER Catalogue SS2024 (link above).
Casa Bonita’s Collections
Casa Bonita celebrates contemporary designs merged with Indigenous ancestral techniques inspired by the Andes and South American Heritage.
Casa Bonita’s carefully curated collection is:
- fashion accessories, homewares and gifts
- handcrafted by South American artisans and Indigenous women
- ethically sourced from women’s independent businesses
- quality handcrafted
- sustainably produced
- eco friendly, organic/compostable and re-cycled materials
- a fusion of traditional, cultural and contemporary collections
We respect and encourage our Artisan partners' traditional business model
- Casa Bonita’s Artisans create one of a kind pieces and usually have a wide variety of one-off products in stock.
- This is the most ethical and ideal way of trading with them and allows for a more accurate and efficient ordering system.
- This business practice results in an extensive range of exclusive stock being made available to our stockists.
Wholesale & Corporate Gifting Orders
The wholesale price is 50% off RRP
To request the price list email hola@casabonita.com.au with the following details:
- Business Name
- Address
- Phone number
- Business Identification Number or ABN (in Australia)
Stock Available in Colombia
- Stock available requires a full payment before despatch from Colombia
- Email hola@casabonita.com.au for a price list and further information
- This includes our extensive range of exclusive products
- Orders processed and delivered worldwide in 3 to 6 weeks
- For Australian orders, prices exclude shipping from Melbourne warehouse to stockists
Stock to be Custom Made in Colombia
- Stock custom made requires a 50% deposit of total product cost, or full payment for Invoices less than $2,000 AUD
- Email hola@casabonita.com.au for a price list and further information
- Panton colour reference options are available if required
- Production turnaround is 8 to 10 weeks
- The order is to be paid in full when production is completed, before shipped from Colombia
- For Australian orders, prices exclude shipping from Melbourne warehouse to stockists
Payment Details
Orders will be dispatched on payment being cleared
Payments made by PayPal or Credit Card may incur an additional 3% fee
Due to currency exchange, prices may vary after each EOM
Handcrafted Policy
We strive to minimise variations, however due to individual artisans’ unique styles in the preparation of the materials and crafting skills, this may occur
Casa Bonita products are therefore, subject to a variation of 20% in colour tones and measurements compared to the photo advertised or sample given in the quote
This variation is due to the nature of the handmade product and not defined as a faulty product
Faulty Products
A Casa Bonita product is defined as faulty if it is defective or made of damaged materials
Damaged Stock
Stock damaged during shipping or customs inspections will be covered by UPS Insurance
Casa Bonita will submit a claim and discuss options to replace the order with the stockists
Return and Refunds Policy
- Returns only for faulty products as per definition as above
- If the product is faulty, we require immediate notification upon receiving the stock (3 days). Photos, videos and description required upon receiving stock which will be reviewed then discussed with stockists regarding refund or replacement
- Refunds on deposits are non-refundable once production commences
- In some cases, we will send photos and videos of the products or production in Colombia for the buyer to approve dispatch. The products will not be returned nor refunded
- Orders cannot be cancelled once production commences
Cancellation Policy
We understand that unexpected changes may occur, however our Artisans are paid in full upon receiving the order. Therefore, we must incur an additional 25% cancelation fee to all cancelled orders (total 75% of the original order)
Shipping and Environmental Impact
- We are proud to work in alliance with UPS Courier Express Saver which guarantees efficient delivery for our international shipping
- UPS has implemented planet-friendly solutions that help build stronger communities and a healthier environment. They have set a clear roadmap to reach carbon neutrality by 2050 and they are well on the way thanks to their innovation-driven investments into alternative fuels, renewable electricity and climate-conscious facilities
- Drop shipments are available directly from Colombia to any worldwide destination via UPS Courier Express Saver/ Door to door/ Air Freight
Customer Service
Casa Bonita Wholesale is available Monday to Friday during business hours for customer care
Updates
Please be advised that these T&C’s are subject to Casa Bonita’s discretion and may be revised at any time. Any modifications will be promptly communicated to wholesale customers to ensure they remain informed and aligned with the latest policies.
At Casa Bonita, we deeply value our wholesale partners and are dedicated to delivering a seamless ordering experience. Through adherence to these T&C’s, we endeavour to streamline transactions and cultivate mutually beneficial relationships with our esteemed wholesale clients.
T&C’s Approval
By placing your order you are agreeing to the above terms and conditions as stated by Casa Bonita Lifestyle
Casa Bonita Lifestyle
ABN 84 660 867 727
hola@casabonita.com.au
WhatApps +61 412 680 897
Virtual appointment available